Ready to live the Legend as Guest Relations Intern?

What are you going to do?

During this internship you will have the opportunity to observe and assist in the work of a Guest Relations Officer. Both before, during and after the stay of the guest, you will focus on maintaining relationships with our guests. At The Grand, much attention is paid to the various guest segments that are categorized as VIP. Through good cooperation with the various departments of our hotel and a creative mindset, you realize the wishes of our guest and give a personal touch to their stay. In addition, you will be responsible for guest feedback and complaint handling.

What do we offer?

Our team is young and full with passion and motivation. The Grand highly values personal and professional growth, therefore, we have a full time trainings manager who contributes do your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross trainings in different departments to broaden your hotel knowledge.

The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.

Do you like to go out for dinner and drinks? Good! You will get 50% discount in our restaurants!

Who are we?

Sofitel Legend the Grand Amsterdam offers five-star deluxe service in a unique Amsterdam historical ambience with French elegance. Our hotel is part of the French hotel chain Accor.

We are located in the former City Hall of Amsterdam and we offer 177 hotel rooms of which 52 are suites. The Grand also features 19 Meeting rooms, an urban Spa, a Garden Bistro and fine dining restaurant; Bridges.

Your profile

• You are enrolled in a hospitality study
• You are available for the minimum period of 5 months
• You speak English on a business level
• You are flexible and motivated

Questions?
You may ask for the Recruiter Gillian Fletcher.
+31 (0)20 555 3 194 or gillian.fletcher@sofitel.com